Purchasing a new automobile is a great moment, but it does come with a fair amount of stress. The automotive industry is extremely competitive and if your dealership doesn’t provide prospective customers the experience they want they will find a dealership that will.
At Directive, we know that in many cases, improved customer experiences come from having cutting-edge technology to make life-changing transactions more comfortable. We have established a dedicated strategy to provide car dealerships the comprehensive technology solutions and support needed to build a positive customer experience that will lead to more sales.
Building a Reliable IT Strategy
We Can Help Simplify the Technology Acquisition Process
Getting the right technology for your dealership’s needs can be a difficult process. Working with our professional IT consultants to build the perfect technology profile for your particular situation provides expertise, but also the perspective of some of the best IT minds in Upstate New York. With our help, your organization will not only build a better business, but will also strategically align your technology with your current and future needs.
Our job is not to sell you on the technology, it is to help you build your business in a way where you can be more effective at meeting your customers’ needs; and this includes supporting your onsite computing tasks and your various points of sale. We can offer the following services to help do just that:
- Planning and Consultation
- Installation and Deployment
- Comprehensive Remote IT Support
- Vendor Management
- Software Patch Management
- Physical Security
Gain Tools and Experience to Secure Your Dealership
At Directive, one of our most crucial roles is as a security consultant. Your car dealership holds a lucrative inventory, and extremely valuable data. That’s why it is crucial to secure your business using cutting-edge security processes and tools. Our consultants can help you obtain, deploy, and support a wide range of innovative security tools and strategies aimed at keeping your dealership secure. These include:
- Comprehensive remote support - Our technicians oversee your network and infrastructure around-the-clock to ensure that your dealership’s IT infrastructure is working optimally and free from threats.
- Security consulting and training - We have years of experience with business security and can help you install and maintain a security posture that a modern business needs to keep their resources secure.
- Physical security - We offer a full range of physical security products and services that include digital security cameras, access control systems, and more to help you ward against false claims, theft, and can even help improve employee productivity.
Directive customizes every IT management and procurement plan, so your dealership will get the comprehensive technology support and services needed to give your customers the experience they’ll need to recommend you to their friends. Give us a call today at 607.433.2200 to make your technology work for you.